Variation and mistake proofing
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A "Lean Leader" is someone who has a demonstrated knowledge of continuous process improvement tools (LEAN, Six Sigma, Theory of Constraints, Benchmarking, Process Reengineering, etc.), and is also well versed in leadership principles, to include, servant leadership, situational leadership, and emotional intelligence theories. "Lean Leaders" have the skill set necessary to propel any agency into becoming world class.
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